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Microsoft Outlook 2003 | Level 1 | Course Info...

Course Duration: 1 Day | Class Time: 9am - 4:30pm | Class Size: 6 Students Max

Training Room Location: Level 1, Opposite Reg. Hosp Nastech Sunyani B/A R.

Course Materials: As part of the course you will receive many useful resources and learning links to compliment your training and help you stay on track after your course.

Certificates: All students receive a certificate of achievement on completion of their course.

After Course Support: On completion of your course you will be eligible for free email and phone support*, to aid you in the development of your new skills.

FREE Course Resit: We offer you the chance to come back in the future and resit your course for FREE*, so if you want to polish your skills further or just recap on a few things this is a great option.

What you need to bring: Nothing. We supply a PC computer for you to use with all software already installed and have note pads, pens etc in the training room. If you think it would be beneficial to bring some samples of your work that would be great but not essential.

 

Cost: GH¢ ???+GST

 

 

 

 

 

 

About Our Microsoft Outlook 2003 Level 1 Course

Aims of the course

This course aims to give people an introduction to the Microsoft Outlook application.

Course Objectives

On completion of the course students will have learnt to use Microsoft Outlook. They will be able to:

• Send and receive mail

• Schedule appointments, events and meetings

• Create and manage tasks

• Organise contacts

How the course is run

This instructor-led course has a hands-on approach, with plenty of opportunity for students to practise the new skills they learn at the computer.

Pre-requisites

Familiarity with the Windows environment.

 

 

 

COURSE DATES - SYD	MAY	JUN	JUL	AUG	SEP	OCT
Outlook 2003 Level 1	call	call	call	call	call	call
Outlook 2003 Level 2	call	call	call	call	call	call

 

 

Course Outline

Navigating Microsoft Outlook

• Opening and closing Outlook

• Accessing the various elements of Outlook

• Folder list

• Preview pane

• Help facilities

E-mail

• What is e-mail?

• Creating and sending an e-mail

• Managing message text

• Using stationery to create a message

• Using templates

• Inserting a signature in a message

• Inserting an attachment in a message

• Inserting an Outlook item into a message

• Using an Office application to create a message

• Finding an address in the address book

• Flagging messages

• Resending messages

• Recalling or replacing a sent message

Managing e-mail

• Creating message folders

• Sorting mail

• Setting viewing options

• Archiving mail messages

• Filtering views

• Printing messages

Calendar

• Navigating within the Calendar

• Customising the Calendar view

• Scheduling appointments and events

• Scheduling multi-day events

• Setting reminders

• Scheduling recurring appointments

• Planning meetings involving others

• Booking office resources using Outlook

• Adding and removing meeting attendees

• Printing the calendar

Contacts

• Accessing contacts

• Creating, editing and deleting contacts

• Sorting contacts using fields

• Organising contacts by category

• Linking activities to a contact

Tasks

• Creating and updating one-time tasks

• Assigning tasks to others

• Accepting and declining tasks

• Changing the view for tasks

• Creating tasks from other Outlook components

• Organising tasks into categories

Notes

• Creating notes

• Editing notes

• Organising and viewing notes

• Customising notes

Integrating Microsoft Office with Outlook